About

GWA Group is a leading innovator, designer, importer and supplier of sustainable water solutions for bathrooms, kitchens and laundries across residential and commercial spaces. With our iconic brands Caroma and Methven, and operations spanning Australia, New Zealand and the UK, we’re shaping a better, more sustainable future, one solution at a time. Based and working within a busy warehouse environment, supporting the distribution team in all functions from assembly, packaging, stock control and dispatching with the end purpose of All Customer orders are fulfilled and delivered accurately on time Tasks Picking & Packing Production / Rework of products Adhere to customer specific requirements Cover Dispatch What Great Looks Like Service levels meet agreed targets We maintain a safe & clean working environment Stock levels are accurate and available Quality & Accuracy of work Communicate clearly, both written and verbally A good understanding of our systems and processes Ensure all departmental procedures are carried out correctly Adhere to all company policies, procedures and values ensuring compliance with all delegated authority guidelines Desirable experience, skills, and behaviours Knowledge of outbound processes Knowledge of relevant computer applications such as Microsoft office Ability to type well Knowledge of administrative procedures Knowledge of working with products Excellent listening skills Problem analysis and problem-solving with a good attention to details and accuracy Adaptable with good level of stress tolerance H&S and environment All staff must be conversant with the safety rules and regulations and they must take reasonable steps to ensure their own health and safety and that of anyone else who may be affected by their actions. They should inform their manager/supervisor of any hazard with which they are not trained to deal with. When the fire alarm sounds, you have responsibility to help others in the area you are working. Direct people to come with you as you leave by the nearest exit and to ensure that they and others move away from the building. All staff are responsible for following rules and procedures designed to protect the environment. They should: Reports any spills immediately. Clean it up if it is safe to do so or in the case of chemicals let spillage training personnel deal with it. Follow procedures for reusing and/or recycling wood, paper, cardboard, plastic etc. Turn off heating, cooking, lighting, air con appliances etc, when not necessary Report any incident of airborne, water or land contamination In addition to this you will also be responsible for: Maintain a safe & clean work area Adhere to Health & Safety standards Work toward and within ISO9002 & ISO14001 standards Work within Company Policies Support all reasonable Operational / business needs requested by Management / delegated custodian Amendments to Job description This job description is designed to give an overview of the requirements of this role. It is supplemented by notes from appraisals, other development meetings and individual objectives. The person carrying out this role will at times be required to carry out additional tasks in support of the business. This may fall outside the general scope of their job description. Methven retain the right to change this job description from time to time in accordance with business needs. Ready to apply? Great! Just click the apply button to build your career with us! Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. Please note that we are not accepting applications from agencies for this position. GWA Group has a long history of innovation and dedication which goes all the way back to 1886. We are proud of our Australian and New Zealand heritage, innovative spirit, iconic market-leading brands such as Caroma, Methven, and Clark, and importantly - our inclusive culture. At GWA, we're not just a company, we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year. When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways. We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.