About

• Working Hours: Full time 37.5 hours per week - Monday to Friday + Out of office hours An Assisted Channel Tester makes sure new products, services, system updates, or releases for retail and indirect channels work as intended before they go live. After launch, they also handle Deployment Validation Testing and provide early life support. Your role ensures everything is functional and ready for real-world use. User Acceptance Testing confirms the business requirements are met and the system is fit for purpose. This process also helps understand the impact of new systems on our retail operations. You will ensure new propositions and system changes are fit for purpose before launch. You will create and refine test scripts to fully check end-user systems before release. You will follow test scripts and log any risks or issues identified during testing. You will act as a link between Direct/Indirect Channels and Test Leads to share feedback. You will support communication and readiness for Business Change, Training, and Retail. You will provide Early Life Support as subject matter experts to other support teams for IT system, software, or hardware changes into the estate. You have excellent planning and organisational skills to keep things on track. You have a clear understanding of Newco systems like Halo, Back office and Consumer Operations. You are confident with Microsoft Office tools for everyday tasks. You are able to turn technical jargon into clear, simple language everyone can understand.