About

• Working Hours: 40 hours per week to include some weekends & Bank Holidays To deliver a consistently brilliant shopping experience to every business customer, ever time. To approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customer's needs. Deliver your work operating within the current frameworks and processes of your team and department. Provide informal guidance when required to support new team members Line manager feedback/reviews Ownership of personal development Undertake regular learning and development and align with company and FCA requirements Always adhere to company and regulatory policies and guideline Promote the store as the destination of choice for local business customers. Deliver the best service on the high street to our business customers Have a deep knowledge of business customer requirements and the market Store specialist for all business related products and bring these to life for our customers Advocate our business products and services across the store team, role modelling our approach to business customers Generate business leads to business teams & prospect in my local business community Ownership of the training and delivery of new / existing business offers and solutions to the store team. Coaching when required. Recommend suggestions to the Store Manager on how to improve customer service Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision