About

• Come and join VBTS, where you will be the PMO Manager for a large, complex customer where you will matrix manage a PMO team for a programme where multiple projects are being delivered. The Customer PMO Manager collaborates directly with counterparts within the customer organisation to enhance programme and project delivery. This is achieved through the application and development of delivery processes, project and programme governance, project consultation, reporting, and the monitoring of PMO-established KPIs. Quality Management, Methodology & Governance: Establishing a quality assurance and governance framework based on centrally mandated best practice. Identifying and resolving governance gaps and recommending solutions to enhance efficiency within the function. Planning & Resource Management: Working closely with stakeholders to ensure resource coverage within the Program to support the Delivery Plan. Identifying planning issues and trends and recommending and implementing solutions to ensure the Program remains on track. Leadership & Stakeholders: Establishing close working relationships with internal and external stakeholders, effectively influencing at a senior level. Ensuring that the stakeholder map and communications plan is current and that timely and accurate information is distributed accordingly. Reporting: Implementation of the Customer facing and Internal Reporting schedule to provide status updates to stakeholders. Identifying trends to enhance reporting and resolving data quality issues RAID Management: Ensuring the effective running of the Risk, Assumption, Issue & Dependency Management process for the delivery projects/programmes. Change Management: Review, assess and measure the change management process to ensure that it is addressing the impact to the Program for time, quality, costs and resource. Commercial and Financial Controls: Managing a relationship with Commercial and Finance to provide reporting on contractual obligations Benefit Realisation: Ensuring Programme/Project benefits are managed and communicated effectively. Functional Management: Matrix managing a high-performing PMO team by providing direction, guidance and support. Continuous Improvement: Championing best practice and driving the evolution of the Customer PMO function with key stakeholders Demonstrated experience of working as a PMO Manager, with knowledge on PMO methodologies and processes, within a client facing program/project. Experience within Telecommunications/IT industry. Strong stakeholder management skills, with the ability to manage a wide range of different stakeholders Demonstrated strategic “big picture” thinking and resilience in a demanding customer facing environment Strong problem-solving skills with the ability to identify root causes, find solutions and make decisions. Qualifications in PMO/Project Management - e.g P30, Prince 2 Practitioner or other recognised certification in these disciplines.