About

• Company Description
• Wise is a global technology company, building the best way to move and manage the world’s money.
• Min fees. Max ease. Full speed.
• Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
• As part of our team, you will be helping us create an entirely new network for the world's money.
• For everyone, everywhere.
• More about our mission and what we offer.
• Job Description
• We're looking for a Visual Designer to join our CRM team in London. You'll be helping our 35+ strong global CRM team run as smoothly as possible, to get millions of our customers excited about what Wise has to offer.
• As a Visual Designer, you’ll be a key member of the CRM team, working collaboratively with our in-team designer and copywriters to deliver campaigns of the highest quality. You will be responsible for designing emails and comms that help Wise reach millions of customers around the world.
• You have a passion for crafting visually compelling email campaigns, and a deep understanding of how integral design is to CRM performance. You’re a curious A/B tester, as well as an efficiency driver to spot opportunities to scale CRM Design to support our growing team.

Key responsibilities

• Create visually appealing email templates that champion our brand guidelines and are laser-focused on our marketing objectives.
• Present your work in a clear, compelling way that shows creative and thoughtful responses to brief
• You’ll propose ideas for A/B Testing for understanding design’s impact on core CRM metrics.
• You’ll contribute to our CRM Design System, and be responsible for scaling our design function in line with our growing CRM team.
• Design and implement responsive layouts that provide optimal viewing experiences across various devices and email clients, incorporative multimedia elements.

This role will give you the opportunity to

• Have Strategic Impact - your work will define how millions of Wise customers around the globe interact with the Wise brand, allowing you to shape a core pillar of the customer experience
• Work with Autonomy - you’ll have the freedom to define processes and strategies for improving creative quality and team efficiency.
• Be Analytical and Creative - you’ll get to balance data and creativity to measure the effectiveness of your team’s work
• Qualifications
• 4+ years of experience in a similar role. CRM experience is essential.
• Strong portfolio of high-impact emails that demonstrate great typographic, layout, art direction and technical skills across all things email.
• Proven experience in designing responsive email campaigns and templates.
• Proficient in Figma
• Knowledge of email software (e.g., Stripo, Braze).
• Experience designing in multiple languages.
• Excellent attention to detail and organisational skills.
• Ability to work under tight deadlines and manage multiple projects and people simultaneously.
• Strong communication and interpersonal skills.
• Experience with email automation tools and CRM platforms.
• Knowledge of email deliverability best practices and troubleshooting.
• Desirable: Knowledge in HTML, CSS
• Additional Information
• For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
• We're proud to have a truly international team, and we celebrate our differences.
• Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
• If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
• Keep up to date with life at Wise by following us on LinkedIn and Instagram.

• Compensation: GBP45000 - GBP65000 - yearly