About

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Lead Manager to join our Depositary Client Management Team. This role is located in Dublin, Ireland. In this role, you’ll make an impact in some of the following ways: Independently oversee a portfolio of existing client relationships focusing on adherence to regulations, query management and collaboration with internal depositary operational teams.Work closely with the Head of Client Management to ensure all Depositary controls are operating effectively and as designed in line with regulatory requirements and internal procedures.Represent the Depositary in a knowledgeable and professional manner at client meetings and quarterly board meetings having reviewed and approved content in advance of meetings.Provide strategic management of client relationships and business partners. Continuously challenges the service model for opportunities to improve controls, and service levels.Liaise with Senior Management to assist in the development and implementation of the strategic plan for further growth within the client management team focusing on areas for automation and efficiencies.Monitor service quality, product performance, and overall client experienc