About

Vice President, Loan Operations Lead Manager – Position Servicing At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Loan Operations Lead Manager – Position Servicing to join our Corporate Trust Operations team. This role is located in Manchester, UK. In this role, you’ll make an impact in the following ways: Lead and manage a high-performing team covering daily reconciliations, cash flow processing, and client/regulatory reports within Loans Position Servicing Operations, ensuring adherence to service standards and regulatory requirements by demonstrating strong leadership and organizational skills. Monitor and assess team performance, ensuring alignment with strategic objectives and client expectations as well as adherence to core Key Performance Indicators. Foster a culture of continuous learning and development within the team, promoting professional growth and advancement. Develop and implement process improvements to enhance operational efficiency, leveraging data-driven insights and innovative solutions. Identify and resolve issues while serving as a high-level escalation point for complex situations, ensuring successful resolut