About

POSITION SUMMARY

• The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the
• safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and
• comfortable during their visit.

WHAT YOU’LL DO (Essential Functions)

• • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
• and Fun
• • Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each
• appointment
• • Obtain initial patient information, medical histories, vaccination records, and the reason for the
• pet’s visit. Document patient information, and update records
• • Calm, soothe, comfort, and restrain pets before, during, and after procedures
• • Take note on examination results and updates records as directed by veterinarians
• • Provide the owners education, resources and information on how best to care for pets in general, at
• the Veterinarian’s direction, for specific conditions, and after various procedures
• • Monitor and track pet’s physical status and vital signs following surgery
• • Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded
• pets
• • Clean and disinfect cages, pens, runs, and boarding areas
• • Feed, water, bathe, and exercise pets during their visit
• • Respond to general questions from clients
• • Perform and set up procedures that do not require Veterinarian or Veterinary Technician
• assistance
• • Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and
• treat them under the direction of the Veterinarian
• • May administer medication, perform routine laboratory tests, fill prescriptions, and educate client
• on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician
• • Provide professional, efficient, quality care and exceptional service to clients while maintaining
• maximum productivity
• • Support a practice environment that promotes collaboration and teamwork and ensures the
• delivery of quality, compassionate, effective, and efficient health care to pets
• • Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• • Perform other duties as requested

WHAT WE’RE LOOKING FOR (Essential Qualifications)

Education

• • High School Diploma or GED required

Professional Licenses/Certifications

• • Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred

Experience

• • One year of experience in an emergency or specialty hospital preferred

Skills, Ability and Knowledge

• • Broad knowledge of animal science
• • Basic knowledge of pharmacology
• • Proficiency with a variety of computer programs including Microsoft Outlook, Word and
• industry internet sites
• • Basic written, verbal, and active listening communication skills with a customer-oriented
• approach
• • Basic mathematical skills to ensure the administration of accurate drug and fluid doses
• • Basic analytical, critical thinking, judgement, and problem-solving skills
• • Compassion and empathy for both pets and pet owners
• • Interact with a variety of clients and employees in a professional, caring, compassionate, and
• tactful manner
• • Strong attention to detail and high level of accuracy
• • Strong organizational and time management skills, including managing multiple priorities
• • Handle and maintain sensitive and confidential information with discretion
• • Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced
• and stressful

WORKING CONDITIONS/PHYSICAL DEMANDS

• While performing the duties of this job, the team member is regularly required to talk and hear. The
• team member must frequently use a computer for long periods of time. Specific vision abilities are
• required to do this job including close vision. This position requires walking, standing, and sitting for
• long periods of time. May be exposed to low to moderate noise levels as well as
• disinfectant/sanitation chemicals, pet dander, and excretions. May experience aggressive,
• frightened, abused or injured pets that bite and scratch. This position requires exerting up to 30
• pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly in order to
• lift, carry, pull or move objects. Ability to work flexible hours including evenings and weekends.

SUPERVISORY RESPONSIBILITIES

• This position does not have direct supervisory responsibilities