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Location: BicesterDepartment: Service VWSalary: £28-32,000.00 Per annum + Bonus up to £4,000.00 per annum OTE £36,000.00 - 1 in 3 Sat MorningsHours: 44.5 Hours per Week inc 1 in 3 Saturday morningsContractType: PermanentCordwallis Bicester has an opportunity to welcome a new member to our Service Advisor Team. You will be the first point of contact between the customer and workshop so we’re looking for someone committed to delivering an excellent customer experience with great attention to detail. If you have any previous VAG Service Advisor experience, this could be the role for you.The Service Advisor in our business, performs a pivotal role in the smooth running of workshop. You will provide relevant, accurate and timely information through each stage of our Service Core Process, ensuring that customer expectations are met and exceeded.Our Service Advisors also maximise service and parts profitability through upsell of identified defects in a professional manner as well as loading the workshop schedule to maximise workshop capacity and utilisation.You will need to be able to think on your feet, retain information and adapt to the demands of the day. We are a busy commercial dealer and no two days are the same Working with our World Class Brand - Volkswagen Commercial Vehicles, training and development opportunities are plenty within our organisation. All opportunities are there for candidates who want to take them.Cordwallis Group are a family business and that is just one of the things that sets us apart from other commercial dealerships Hours of work:44.5 hours per week across 3 alternating shifts Monday to Friday:7.00am to 4.00pm8.00am to 5.00pm9.00am to 6.00pm All with 30 minute