About

Infinum North America is a dynamic digital product agency passionate about crafting exceptional user experiences and innovative digital solutions for a diverse range of clients. We partner with clients in a variety of industries like healthcare, finance, and insurance to bring their visions to life, from initial concept to launch and beyond. We believe in collaborative problem-solving, user-centered design, and the power of well-executed digital products to transform businesses.

We are seeking a talented and empathetic UX Designer to join our growing team. As a UX Designer at Infinum North America, you will be instrumental in understanding user needs, translating them into intuitive and engaging digital experiences, and advocating for the user throughout the product development lifecycle. You will work closely with clients, product managers, visual designers, and developers to deliver impactful solutions across various platforms and industries.

Requirements

• 5+ years of experience as a UX Designer, Product Designer, or similar role, preferably within a digital product agency or similar fast-paced environment.
• A strong portfolio showcasing a range of UX design projects, including research artifacts, wireframes, and prototypes.
• Proficiency in UX design tools such as Figma, Miro, or similar.
• Solid understanding of user-centered design principles and methodologies.
• Experience conducting various forms of user research and usability testing.
• Experience working on a website redesign project.
• Experience using UI kits and working with a design system.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Strong problem-solving skills and attention to detail.
• Open to occasional travel when needed.Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field (or equivalent practical experience).

Bonus Points

• Experience with front-end development (HTML, CSS, JavaScript).
• Working knowledge of accessibility standards (WCAG 2.2).
• Experience designing apps and dashboards for various platforms (web, mobile, tablet).
• Working knowledge of SEO, content strategy, and analytics
• Familiarity with agile development methodologies.

Responsibilites

• Conduct user research through various methods such as interviews, surveys, usability testing, and ethnographic studies to uncover user behaviors, motivations, and pain points.
• Analyze research data and synthesize findings into actionable insights, user personas, and journey maps.
• Define user flows, information architecture, and navigation structures that are logical and easy to understand.
• Create wireframes (low-fidelity to high-fidelity) and prototypes to visualize and test design concepts.
• Collaborate with clients and internal teams to gather requirements, define project scope, and set design goals.
• Participate in ideation sessions and workshops to generate innovative solutions to design challenges.
• Present and articulate design decisions to internal stakeholders and clients, incorporating feedback effectively.
• Iterate on designs based on user feedback, stakeholder input, and technical feasibility.
• Stay up-to-date with industry trends, best practices, and emerging technologies in UX design.
• Contribute to the continuous improvement of our agency's UX design processes and methodologies.

Infinum is an independent design and development agency. Founded in 2005, the company operates from eight offices across Europe and the US. The collective of over 350 talented individuals such as designers, engineers, software testers, analysts, machine learning specialists, and business professionals work on technological solutions for major global clients.

The company’s expertise lies in developing rock-solid, functional, and beautifully designed software solutions - they accomplish this by designing, building, and scaling authentic digital experiences that deliver value and empower people to accomplish their goals.

Deloitte regularly ranks Infinum among the fastest-growing tech companies in Europe, and independent research has granted them the best employer award four times.

Aside from client projects, Infinum has launched several businesses like Productive - software for agency management, and a joint venture Porsche Digital Croatia, a digital innovation hub for high-tech solutions in the automotive sector.

Infinum is also known for its company culture and community contribution. Infinum Academy and Infinum Foundation are among notable projects through which the company’s resources are distributed to socially responsible causes.