About

• Join our dynamic global team and play a pivotal role in shaping the future of workflow management. You'll collaborate with senior management to deliver innovative solutions that enhance client experiences, reduce risks, and drive operational efficiency.
• As a Unity Product Manager in Market Ops Transformation, you will be part of a global team delivering key aspects of the Unity product vision and strategy. You will work to unify teams, data, and intelligence on a single platform, aiming to deliver exceptional client experiences, reduce operational risks, and enable efficient resolutions.
• Job Responsibilities
• Ensure a deep understanding of the user journey and the user’s jobs-to-be-done.
• Develop value propositions that alleviate users’ pains and identify potential gains.
• Advocate customer needs to the broader cross-functional team.
• Identify and address risky assumptions and hypotheses proactively through experimentation and testing.
• Validate hypotheses through rapid experimentation and testing.
• Partner closely with user research and UX design teams to advance discovery and designs.
• Provide product leadership through setting priorities and vision for planning and execution.
• Capture and refine user stories with technology, UX, and data science, prioritizing based on value and cost.
• Define and track OKRs to focus teams on outcomes and value realization.
• Use data to gain insights about the product and user behaviour, identifying improvement opportunities.
• Engage with Operations, Client Service, and Marketing teams to define rollout strategy and adoption plan.
• Required qualifications, capabilities, and skills
• Prior experience in Product Management.
• Understanding of CIB Operations business areas and trade lifecycle knowledge.
• Working knowledge of web and database technologies.
• Experience working in agile teams with UX designers and technologists.
• Inquisitive and motivated to solve business problems creatively.
• Confident in questioning business and technology requirements and solutions.
• Excellent communication and relationship-building skills.
• Logical and structured approach to planning, analysis, and decision-making.
• Well-organized and able to work under pressure to meet deadlines.
• Attention to technical detail, seeking out potential problem areas and following up with experts.
• Preferred qualifications, capabilities, and skills
• Prior experience in Product Management, ideally in a large corporation, client service, operational, or technology environment.
• Experience with Artificial Intelligence and machine learning applications.
• Strong stakeholder management skills.
• Ability to lead cross-functional teams.
• Experience in defining and tracking product metrics.
• Familiarity with data-driven decision-making processes.