About

• This is a dynamic senior network leadership role requiring the individual to work across global Treasury and Trade Solutions (TTS) functional partners, branches, Global Payments product, and external partners such as agent banks and Financial Market Infrastructures (FMI). Our network managers work collaboratively to piece together coherent and well-integrated network solutions, while at the same time evaluating and engaging internal and external partners to augment TTS's core network offerings that deliver global value for our clients. Our Global Payments business is comprised of globally centralized WorldLink payments business, in-country Cross-border Funds Transfer (CBFT) business, and domestic payments business, amongst a few others. This role will be responsible for managing, developing, and commercializing the core underlying network infrastructure and capabilities of both in-country network capabilities and cross-border capability globally and driving the commercialization of our network capability. The Senior Network Solutions manager is a strategic professional who closely follows latest TTS Network trends and performance, adapts them for application within Network Solutions. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in different geographies and functional areas and occasional external clients. Accountable for significant business risk and controls or authoritative advice regarding the operations of the network. Candidate is also responsible for the overall TTS governance of the agent bank and FMI (Financial Market Infrastructure). Formulate and refine the global agent bank network governance: update guidelines, administrate global network reviews, and maintain our operational procedure. Oversee Agent Bank Diligence: Ensure thorough checks are performed on all agent banks, both domestic and cross-border payments. Identify Network Optimization and Cost Savings: Find opportunities to reduce expenses related to domestic and cross-border payments. Assist with Agent Bank Issues: Help product managers resolve problems with agent bank service levels. Draft Client Communications: Support product managers in creating updates for clients. Enhance Governance for Financial Market Infrastructure (FMI): Ensure proper oversight for all domestic payment FMIs, supporting the existing FMI lead. Manage Agent Bank Agreements: Keep Service Level Agreements (SLAs) and contracts with agent banks current. Validate Inter-Company Service Agreements (ICSAs): Confirm ICSAs with branches accurately reflect provided services and work with relevant departments to fix discrepancies. Drive Service Excellence: Ensure all entities in our network (branches and agent banks) provide excellent service and implement improvements when needed. Lead Agent Bank Changes: If an agent bank change is decided, this role will evaluate alternatives, potentially manage RFPs, and assist product managers with the transition. Serve as senior subject matter expert: on Network Solutions to sales and client management throughout the end-to-end sales process. Significant experience in relevant banking roles. Experience in a decision management, data science or analytics, or finance. Ability to work as a team, communicate well both written and orally, and multitask on multiple projects at a time. Strong experience of 3rd party partner engagement in multiple geographies. Knowledge of 3rd party service level management and legal aspect. Strong understanding of AML and compliance risk. Strong knowledge of the risk dynamics and roles and responsibility between partnerships. Understand clients' needs and ability to solution for clients. Experience of commercial business disciplines and operating models underpinning payments and receivables products. Track record of results delivery, execution focus. Research skills coupled with an ability to analyse information, draw conclusions and present data-driven findings in written and oral presentation formats quickly and accurately. Working and high level of knowledge of banking regulations, as well as local regulations. Bachelor's/University degree, master's degree preferred. Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Product Management and Development ------------------------------------------------------ Job Family: Network Capabilities Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------