About

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewWe are seeking a dynamic Training and Quality Lead to join our in-house law firm Strata Solicitors. To lead the firm’s training, progression, and quality initiatives across all departments. This is a fantastic opportunity for an experienced professional with a strong technical foundation in motor claims handling to make a real impact in a growing, forward-thinking legal business. This role can be based out of either our Tamworth or Blisworth office, with travel to both as required. How you'll make an impact Lead and deliver the firm’s training, progression, and mentoring programmes across all departments.Hold engaging inductions (both in-person and virtual) for new starters, ensuring they feel welcomed, settled, and inspired.Deliver training sessions on key topics such as liability, personal injury, quantum, negotiation, insurance prin