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Be responsible for producing 4-weekly rota for a team of carers, to ensure that all care packages are adequately and fully staffed week-on-week. Managing changes to existing rota and supporting the front office care coordinators with system updates relating to resource allocation as well as scheduling. Act as the gatekeeper for new packages and for maintaining the homecare register as well as all associated changes to existing packages (making sure that the change log is updated and the new changes communicated to the Homecare team) Monitoring incoming homecare package/new requests via a central generic mailbox Identifying suitable packages and initiating contact with the relevant funding authority and the client. Interacting with package funders, local councils as well as social workers; to identify postcode areas where care needs are critical . Also liaising with the NHS hospital discharge team where possible, for new care packages (need to liaise with rota co-ordinator, to understand the bandwidth for accepting new packages) Undertaking baseline assessment as well as other relevant risk assessmentsAlpha May Care First Ltd. | 2 Produce care plans for new packages and ensure appointments are made for regular review of care plans Responsible for training, and monitoring a team of support workers for our homecare book of work Oversee compliance in line with policies, procedures, and regulatory requirements. Keeping up to date with changes in legislation, policy, and regulations Responsible for a group of service users within the local community, ensuring their best interest and safeguarding their wellbeing. Ensuring our service users are receiving the care and support they expect and deserve. Supervising and managing the support workers, and ensuring that they are always adhering to the care standards/CQC