About

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. Trade Floor Voice BAU SME: Real Time Comms (RTC) is accountable for leading the globally domain responsible for the end-to-end design, engineering, support, operational management, and commercial management for all Trade Floor Infrastructure within region for HSBC. These include trade voice turret; private wire and related services; media and call recording services as related to the trade floor infrastructure. The goal of the role is to provide all HSBC lines of business with highly stable, cost effective and highly functional trade floor infrastructure. These responsibilities include the oversight of all vendor personnel; service management reviews; the execution of proper engineering practices and fault tolerant designs; the implementation of those designs; the support of these infrastructures on a 24 x 7 basis; the rapid resolution of all issues; the oversight and proper completion of all audits and regulatory engagements; and all other related tasks. We are currently seeking an experienced professional to join our team in the role of Trade Floor Voice BAU SME and the role will report into the Co-Global heads of Trade Floor voice - Colleague & Collaboration Services. Key Responsibilities will include some or all the following: The BT Trade, Speakerbus, Redwood, Private wires and STX line