Tenant Manager, Lettings Manager, Guardian Manager
Mandeville Recruitment Group

North London, London
•6 hours ago
•No application
About
Guardian ManagerProperty / Guardian Management / Residential OccupancySalary: c£35,000 per annum + commissionHours: Flexible - as required as part of the management teamThe RoleOur client, a market leader in their field, are seeking an experienced Guardian Manager to join a growing Property Guardian Management team. This is a hands-on, commercially focused role responsible for the recruitment, onboarding, engagement and ongoing management of Property Guardians across a residential portfolio.Working closely with Marketing, Finance, Legal and Business Development, you will drive occupancy levels, room sales and Guardian compliance, while maintaining excellent standards of behaviour, care and customer experience.This role would suit candidates with experience in property management, residential lettings, housing, build-to-rent, student accommodation or guardian schemes.Key ResponsibilitiesGuardian & Occupancy Management Recruit, onboard, educate and manage Property Guardians Maintain optimal occupancy levels across all properties Conduct viewings, open days and Guardian events to maximise room sales Achieve agreed room sales targets and KPIs Manage handbacks, notices and re-lets, ensuring rooms are resale-ready within 5 working days Proactively engage with Guardians to improve retention, satisfaction and complianceCompliance, Welfare & Behaviour Set and enforce behavioural standards in line with Licence Agreements Handle difficult or sensitive Guardian issues professionally and fairly Work closely with Legal to ensure contractual and regulatory compliance Liaise with Finance to address payment delays promptly Act on inspection reports and Guardian welfare issues efficiently Ensure full adherence to Code of Conduct, Health & Safety and Data ProtectionMarketing & Business Support Partner with M



