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Temporary Customer Service Coordinator - Fluent French - Luxury Fashion£15.00 per hour | Location: Merton | Full-time: Monday to Friday, 40 hours/week Step into the world of luxury fashion We're looking for a passionate, French-speaking Customer Service Coordinator to join our dynamic team on a temporary basis. Work with a globally admired fashion brand, supporting customers in a fast-paced, stylish environment. What You'll Do Deliver exceptional customer experiences via email, phone, and live chat in French and English. Assist with orders, returns, exchanges, and enquiries, ensuring every customer feels valued and heard. Collaborate with Warehouse, Logistics, IT, and Sales teams to maintain a seamless customer journey. Uphold the luxury brand's high standards, providing professional, friendly, and efficient service. Keep customer tickets updated and provide timely responses to all enquiries. What We're Looking For Fluent French is essential (spoken and written). Fluency in English is required. Previous experience in customer service, ideally within fashion, retail, or luxury brands. Strong communication, problem-solving, and multitasking skills. Confident using digital systems to manage customer enquiries. A passion for fashion, attention to detail, and a flair for delivering memorable customer experiences. Why You'll Love This Role This isn't just a