About

Temporary Customer Account Coordinator (8 to 9 Months) Location: CoventryContract: Temporary (8 to 9 months, with potential extension or permanent opportunity) We’re working with a large, global, multi-billion-dollar engineering and manufacturing business to recruit a Temporary Customer Account Coordinator for an initial 8 to 9 month assignment in Coventry. This Customer Account Coordinator role is a fast-paced, customer-facing office position where you’ll manage customer requests from start to finish, acting as the main point of contact and making sure orders move smoothly through the business. There is genuine potential for this Customer Account Coordinator role to extend and possibly become permanent for the right person. You’ll be joining an exciting, vibrant organisation with excellent onboarding and training, plus the chance to build experience within a world-class business as a Customer Account Coordinator. What you’ll be doing As a Customer Account Coordinator, you’ll take ownership of customer accounts and orders from inception through to delivery, working closely with internal teams and keeping customers informed every step of the way. This includes: Acting as the primary day-to-day contact for customers via phone, email and Teams Managing customer orders, checking stock availability and liaising with manufacturing when required Tracking orders through the system and proactively managing delays or backlog Organising logistics and supporting delivery schedules Handling customer enquiries professionally and resolving delivery or invoice issues Providing regular updates to customers and internal stakeholders Working with Sales, Supply Chain, Finance