About

Telephone Business Development ManagerAn exciting opportunity to manage broker relationships, promote West One’s Residential and Buy-to-let products and work with a field BDMs to hit regional targets across new, lapsed & key accountsAre you a confident communicator with a passion for building relationships over the phone?Do you want to be part of a growing business where your knowledge of Residential and Buy-to-Let finance can make a real impact?Are you looking for a dynamic role where every call is a new opportunity to influence, support, and close deals?If this sounds like you, then this could be the perfect next step in your career. Apply today and let’s grow together at West One Loans.Key AccountabilitiesProactively create, manage, and develop relationships with intermediaries to achieve new business targets.Promote West One’s Residential and Buy-To-Let products by understanding and articulating key criteria, processes, and USPs.Assess enquiries via phone and email, structuring deals and producing terms/quotes within SLA.Follow up on issued terms to progress opportunities into successful applications, overcoming objections with confidence.Support regional field BDMs by engaging with new, existing, and lapsed intermediaries to maximise sales.Book and host online meetings with intermediaries to present our residential and buy-to-let proposition.Keep intermediaries up to date with product changes, criteria, pricing, and processes.Log all activities accurately within Hubspot (our CRM system).Stay informed on competitor products and general mortgage market trends.Provide consistent support to field BDMs to ensure excellent service for introducers.Skills & CompetenciesStrong telephone manner, able