About

Please note this role is office based during probation then moves to 2 days WFH if preferred. We currently have two exciting opportunities to join this ever growing firmThe Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry.With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference.They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role.JOB TITLE: Technical Claims Handler DEPARTMENT: Claims TeamOur client is hoping to bring into their team two experienced claim handlers with technical building expertise. You will have already worked in the buildings/construction/property/insurance sector and are looking to join a business where they care about your progression, training, and work/life balance.Starting as a handler, you will have previous claims handling/management experience with strong negotiation and the ability to really listen and manage client cases. This can be a fast-paced environmentDuties will involve the following:Communicating facts on all building solutions relating to claims. Ensuring you have full facts on each case prior to communication with clients.Examining documentation to ensure we are in full possession of the factsLiaising with our Surveyor or Civil Engineer who has attended site or analysed the documentation and images provided.</