We are looking for an enthusiastic and motivated person to join our busy Property Services, Administration Team. You will possess excellent organisational skills and be committed to providing a high standard of customer service excellence to support our tenants and all other key stakeholders.
You will have experience of providing a customer facing service role, data entry and maintaining manual and computerised record systems. A good knowledge of Microsoft Office is essential.
You will be a part of the technical support team that delivers key clerical and administrative services such as tenant repairs, payments processing, planned works contracts, asset & compliance including servicing programmes, and includes process and system management enabling us to fulfil our regulatory & statutory requirements.
Enthusiasm, adaptability, and resilience are key requirements.
This is a demanding and varied role which will require you to prioritise and manage your own workload, whilst having an awareness of the potential impact to others. Communication is also key to facilitate internal and external Key Stakeholder enquiries, minimise risk and ensure payments are processed within service level agreements.
You will be expected to collaborate during any major changes to service delivery, enabling the service to continually deliver and maintain our high standards. This includes identifying change requirements, training needs and maintaining process and IT systems within a stock retaining local authority.
This is an opportunity for the right person with drive, vision and an adaptable attitude to fulfil this comprehensive support role across all areas of Property Services to meet our tenants’ needs and aspirations
If you feel that you have the drive and vision to develop the role to its full potential, we would like to hear from you.
South Cambridgeshire District Council is a four-day week employer. We expect our colleagues to get 100% of their work done, in around 85% of their contracted hours, for 100% of their pay. All Council staff will be able to opt-in to this way of working under a Productivity Policy. We are a four-day week employer as it helps us attract and keep talented colleagues and improves services by reducing our reliance on costly agency workers. It also supports improved health and wellbeing.
For an informal discussion about this post please contact Lizzie Roberts (Elizabeth.Roberts@scambs.gov.uk) or Christine German (Christine.German@scambs.gov.uk)
Closing Date: 9am 28 October 2025
Interview Date: To be confirmed