About

• This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Systems Engineer in the United Kingdom.
• As a Systems Engineer, you will provide high-level technical support and system management across diverse client environments. You will troubleshoot complex workstation, server, and network issues, liaise closely with end-users, and ensure smooth IT operations. This role offers the opportunity to develop deep technical expertise, work collaboratively across teams, and contribute to scalable IT solutions that enhance business productivity. You will handle escalations from technical support, deliver proactive guidance, and implement best practices while maintaining excellent communication with clients. Your work will have direct impact on client satisfaction and the reliability of IT infrastructure.

Accountabilities

• · Provide advanced remote support and troubleshooting for diverse client environments, including workstations, servers, and networks.
• · Take ownership of escalation tickets from Technical Support Engineers, ensuring timely and effective resolution.
• · Analyze unfamiliar client systems and document environments to identify optimal solutions.
• · Consult with clients on applications, IT best practices, and process improvements.
• · Monitor service boards, prioritize escalated tasks, and escalate complex issues appropriately.
• · Communicate technical information clearly to both technical and non-technical stakeholders.
• · Maintain high service quality while adhering to standard operating procedures.
• · Bachelor’s degree, technical qualification, or equivalent work experience.
• · 4–6+ years of experience in desktop, server, or IT systems support.
• · Strong problem-solving skills and ability to prioritize multiple tasks.
• · Proficiency in Microsoft Server, Workstation Technologies, Office 365, and Azure.
• · Experience troubleshooting network configurations, hardware, and software issues.
• · Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical users.
• · Self-motivated, able to work independently and collaboratively.
• · Availability for occasional after-hours support or on-call rotations.
• · Preferred: VMWare experience, CompTIA A+/Network+, MS-900, AZ-900, MS-102 certifications.
• · Competitive salary and professional growth opportunities.
• · Exposure to diverse technical environments and hands-on experience with modern IT systems.
• · Collaborative, supportive, and learning-focused work culture.
• · Flexible working arrangements and opportunities for remote work.
• · Training and certification support to advance your IT career.
• · Engagement in meaningful projects that impact client operations directly.

• Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
• 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
• 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
• 🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
• 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
• The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company. Final decisions, interviews, and assessments are then handled by their internal hiring team.
• Thank you for your interest!
• #LI-CL1