Support Worker / Independent Advocate

Are you passionate about supporting others to have their voices heard? This rewarding Support Worker / Independent Advocate role offers the chance to empower vulnerable adults and make a real difference in your local community through advocacy and advice services.

If you’ve also worked in the following roles, we’d also like to hear from you: Community Support Worker, Advocate, Advice and Information Officer, Caseworker, Social Care Worker


WORKING HOURS: 37 hours, working between Monday to Friday 9am – 5pm

LOCATION: Home based with travel in and around the Banes area.

(Applicants must live within the area; have a full driver’s licence and access to their own transport)

SALARY: starting salary £24,242.40 per annum

JOB TYPE: Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for a Support Worker / Independent Advocate to join a dedicated and inclusive team providing advocacy and information services across the Banes area.

As a Support Worker / Independent Advocate you will help vulnerable adults understand their rights, explore options and make informed decisions about their health and social care.

The Support Worker / Independent Advocate will work independently, collaborating with local agencies, and delivering persuasive written and verbal representations to ensure the best possible outcomes for clients.

This is a home-based position involving travel around Banes, requiring flexibility, excellent communication, and strong organisational skills.


DUTIES

Your duties as the Support Worker / Independent Advocate include:

• Providing Advocacy Support: Deliver independent advocacy to individuals facing health and social care challenges

• Supporting Clients: Help clients navigate complex health and social care systems and make informed choices

• Representing Clients: Present persuasive verbal and written representations to professionals and agencies

• Collaborating With Services: Work with statutory and voluntary organisations to resolve issues and support client outcomes

• Maintaining Accurate Records: Record casework and data within agreed timescales using client management systems

• Managing Caseloads: Prioritise and organise workload effectively while meeting deadlines

• Promoting the Service: Raise awareness of advocacy rights and responsibilities within the community

• Ensuring Confidentiality: Handle sensitive and personal information with discretion and professionalism


MEET THE ORGANISATION

The organisation is committed to empowering individuals and enabling their voices to be heard. They provide advocacy and information services to support people in making effective decisions about their health and social care. The team is dedicated to listening, exploring options, and taking action to meet clients’ best interests.

Think you are the perfect fit for this Independent Advocate role? Don’t wait, click apply now!


CANDIDATE REQUIREMENTS

ESSENTIAL

• Excellent Communication Skills: Able to build trust, listen actively, and advocate clearly on behalf of clients

• Strong IT Proficiency: Confident using Microsoft Outlook, Word, and Excel, with the ability to learn new databases

• Attention To Detail: Ensure records and reports are accurate, timely, and compliant with organisational standards

• Time Management: Able to work independently and meet deadlines in a remote working environment

DESIRABLE

• Previous Advocacy or Support Experience: Experience within advocacy, support, advice, or a related health and social care setting

• Knowledge Of Vulnerable Adults: Understanding of safeguarding and issues affecting vulnerable people

• Familiarity With Local Services: Awareness of public and voluntary sector organisations in the Banes area


BENEFITS

• 25 days annual leave plus Bank Holidays (rising to 30 days after 5 years’ service)
• Option to buy or sell up to 5 days’ leave
• Birthday off after one year’s service
• Discretionary Christmas shutdown (up to 4 additional days)
• 1 Community Leave Day per annum
• Cash Wellbeing Healthcare Plan (optical, dental, therapy and more)
• Auto Enrolment Pension Plan
• Death in Service Cover


Closing Date: 9AM, Wednesday 5th November 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

The organisation is proud to support colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

An equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. They are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Committed to equality, diversity, and inclusion. The organisation encourages applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in the workforce.

To help embed inclusion for all, from day one, they offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.


APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13971

Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Bath, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.