About

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Workerto play a pivotal role in our Complex Needs Service in Lewisham. Sounds great, what will I be doing? You will provide a high quality, person-centred and recovery-focused support service to all clients. Whilst overseeing the development, implementation and review of comprehensive, user-led assessments, support plans and safety plans in partnership with service users. You will also work as a team with other Support Workers to deliver appropriate support at each stage of service users' recovery. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will demonstrate strong influencing, persuasion, and negotiation skills, using collaborative and adaptable interpersonal approaches to work effectively with colleagues and external stakeholders. You will operate with professionalism and integrity, applying sound consultancy skills to build trust and credibility. Excellent IT and digital capability is essential, with confidence using Microsoft Office including Word (to draft bids and reports), Excel (to create and manage spreadsheets), PowerPoint (to prepare presentations), and Outlook (to manage email and calendars). You will also be able to maintain and develop a contracts database, working closely with IT colleagues to ensure accu