About

Simple Recruitment are looking for a Support Administrator for a permanent opportunity with our client in Shepton MalletThe Job:Ensure all fridges and temperature-controlled equipment are calibrated in line with the SOPs.On receipt of loan / sample products. Products received are as expected, and highlight any concerns to avoid the risk of counterfeit or damaged products entering the supply chain.Ensure loan / sample products are booked in / out correctly on the company computer systems and on the ‘Stock Record Sheets’ so that full product traceability is always maintained. Ensure loan database is up to date and the necessary paperwork is completed.Ensure loan/sample products are packed correctly for protection and temperature storage requirements.Notify the Warehouse Team when a loan / sample / repair shipment is to be despatched so that transportation can be arranged.Prepare Company customer quotations, ensuring correct pricing and authorisation is obtained, and send to customers.Prepare quotes and process customer orders relating to maintenance/servicing, repairs and rejuvenations and raise associated documentation for manufacturers and customers.Be a point of contact for any customer queries regarding maintenance/servicing, repairs, and rejuvenations.Arrange Service Engineer visits, if required. Add details of new maintenance contracts / service visits to database and liaise with customers and colleagues regarding any contracts due to expire and any service visits due.The Salary:DOEThe Hours:Monday to Thursday9.00am to 5.00pm with 30min lunch Friday 9.00am to 5.00pm with 1 hour lunch Benefits:25 days plus bank/ public holidays per year On site parking Tea/coffee/ kitchen facilit