About

Are you as passionate about Basque cheesecake as we are? We started La Maritxu just two years ago, baking these delectable treats right from our home kitchen. The overwhelming love and support from our community led us to open our shop in November 2023.

In just a few months since our shop's inauguration, we witnessed an incredible surge in demand and interest. As a testament to the exceptional quality and flavour of our Basque cheesecakes, our customers have become an integral part of our journey.

At La Maritxu, we take pride in upholding the values that have been with us from the beginning. Chief among them is our unwavering commitment to taking care of our customers. As we grow, we're looking for someone with strong leadership and a customer-first mindset to help guide our team through this exciting chapter.

If you're someone who thrives in a dynamic environment, loves hospitality, and knows how to bring out the best in others, we are seeking a proactive and hands-on Supervisor to join our Front of House team. The ideal candidate will play a key role in daily operations — leading shifts, supporting team members, and ensuring we consistently deliver an exceptional customer experience.

Role Responsibilities:

• Lead and supervise daily front-of-house operations during assigned shifts
• Support and coach team members to uphold service standards and product quality
• Handle customer interactions and resolve any issues with professionalism and care
• Ensure smooth coordination between counter service, barista, and kitchen teams
• Maintain a clean, organised, and welcoming shop environment
• Oversee opening/closing procedures
• Communicate effectively with management about shift performance and staffing needs
• Help train new staff and support ongoing development of the team

Minimum Requirements:

• Prior experience in hospitality or food service, with at least 1 year in a supervisory or leadership role
• Strong communication, organizational, and interpersonal skills
• Ability to remain calm under pressure in a busy environment
• A hands-on and solutions-oriented attitude
• Availability to work a flexible schedule, including weekends and evenings
• Commitment to minimum 25 hours worked per week

Job Types: Full-time, Permanent

Pay: £14.00 per hour

Expected hours: 25 – 50 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Weekend availability

Experience:

• Supervising: 1 year (preferred)

Work Location: In person

Application deadline: 29/05/2025
Expected start date: 29/05/2025