About

Department: Student SupportLocation: Manchester (On-Site)Type of Contract: Part Time (20 Hours)Salary: £20,000 Per AnumROTA: 20 hours per week ranging across the below shift times: Thursdays: 4pm – 8pm Fridays: 4pm - 8pm Saturdays: 9.30am - 3.30pm Sundays: 9.30am - 3.30pm About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.Our Vision: Changing Lives through EducationThe Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required About the role:Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction)Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership. For example, knowledge of intercalation/top up opportunities Student organisational and learning support:Be proactive in identifying and supporting students who may be at risk. This will include, finding students before or after class, calling students, and following up with students once support/initiatives are put in place<l