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Customer Experience Team Member Location: London (Camden) Salary: £21,349.92 - £22,271.80 per annum (depending on experience), plus bonus and benefits Hours: 28.5 hours per week. Resident Experience Team Members work Thursday, Friday & Saturday between the hours of 10:00 - 20:00. Weekends will be required on a rota basis. The role Come to Unite Students and flourish in a friendly, inspiring team Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same What you`ll be doing as a Resident Experience Team Member: Providing a welcoming front of house reception serviceConducting flat viewings, inspections, and leading sales conversationsPlanning and running events for our students What we`re looking for: A caring, warm person with a positive attitudeAn excellent communicator; as a Resident Experience Team Member you`ll be happy to chat to our students and answer their questionsYou`ll also have great time management and organisational skills What You`ll Get in Return A discretionary annual bonus so you can share in the company`s success33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long serviceA generous pension scheme - employer contributions between 5% and 11% depending on how much you saveVarious benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistan