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Streetworks and Liabilities Support Officer Horley | £44.4k - £55.5k per annum (dependent on skills and qualifications)Full-time | Hybrid - minimum 3 days per week in HorleyCompetitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & moreREQ5417As our Streetworks and Liabilities Support Officer, you’ll work closely with the Centralised Admin Senior Leadership Team and the wider operational administration community to deliver a safe, efficient, and high-quality support service for the COO directorate. You’ll play a key role in championing best practice and ensuring full compliance with all relevant policies, procedures, and governance frameworks. With a strong focus on streetworks and traffic management legislation, you’ll help shape how we operate, strengthen our compliance culture, and confidently represent SGN externally—building trusted relationships and showcasing our commitment to excellence.We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…Lead and manage the successful delivery of three teams responsible for SGN’s Streetworks and Liabilities activity in our southern network Operate as the senior leader and escalation point for streetworks-related queries and issues. Effectively manage people-related matters and escalations, including attendance management, capability processes, and disciplinary actions. Proactively review performance to identify, develop, and implement opportunities for continuous improvement. Ensure potential business impacts are managed through appropriate change processes in order meet and exceed performance targets What you will needAbility to lead through change,