About

• Company Description
• Spa Therapist
• Palé Hall, North Wales – New Spa & Gym Opening
• A Rare Opportunity in a Remarkable Setting
• Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter – with bold ambitions to become one of the UK’s leading country house hotels, renowned for fine dining and exceptional hospitality.
• Why Palé Hall?
• Work in one of the UK’s top Five Red Star country house hotels
• Michelin Green Star and Michelin Key accolades – with more on the horizon
• Supportive, inspiring environment with opportunities for career growth
• Be part of a project with genuine ambition and creativity at its heart
• 📧 Ready to join us?
• Send your CV to [email protected] to find out more.
• 🌐 Visit: www.palehall.co.uk
• 📸 Follow us: @palehallhotel on Instagram
• Job Description
• Role Overview
• As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.
• Key Responsibilities
• Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
• Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
• Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
• Advise guests on aftercare, treatment benefits, and suitable home-care products.
• Support spa reception and guest flow when required, ensuring smooth daily operations.
• Uphold all health, safety, and sanitation regulations.
• Assist with the opening and closing procedures for the spa and gym.
• Maintain accurate treatment records and support the management team with stock control.
• Qualifications
• Requirements
• Recognised Level 3 beauty or massage qualification (or equivalent).
• Previous experience in a luxury spa or wellness environment is preferred.
• Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.
• Excellent communication, guest-care, and interpersonal skills.
• Professional, calm, and well-presented, with the ability to work independently and as part of a team.
• Commitment to maintaining exceptional standards of hygiene and service.
• Additional Information
• What We Offer
• Competitive salary.
• Share of gratuities.
• Supportive and collaborative team environment.
• Free on-site parking.
• Relais & Châteaux and Pride of Britain discounted stays.
• Opportunities for further training, development, and brand partnerships.
• Access to the new spa and gym facilities.

• Department: Spa & Leisure