About

Solution EngineerAbout the jobJoin our team as a Solution Engineer, reporting to the Head of Service Strategy. Your role involves responding to business opportunities by promoting and discussing our complete service portfolio. As a key member of the team, you will play a crucial role in solutions pre-sales and contribute to strategy development and technical relationships.As a Solution Engineer you will;Handle pre-sales activities by creating solution proposals for incoming opportunities.Communicate with partners/customers to clarify requirements or business needs.Engage with customers to develop viable solutionsConfigure Cisco hardware and software using Cisco Commerce Workspace for entry level solutionsCollaborate with teams and distributors to obtain pricing and configurations.Determine pricing for Managed Services and Packaged Professional Services.Communicate effectively with technical and non-technical audiences.Maximize application capabilities and support the use of new technologies.Investigate and resolve complex issues, applying creative thinking.Escalate technical queries to the company's practices and technical contactsAttend vendor events for technical updates and present offerings to stakeholders.To set you up for success we are looking for the following skills and experience;IT or Cybersecurity graduateProven experience in an IT operational role OR in a networking technical engineer type role.A good understanding of Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio.An awareness of Compute and Public Cloud.Familiar with industry best practice for service delivery (ITIL).Ability to understand a customer’s environment to establish professional service and ann