Job Advert

Role Title: Social Media Support Volunteer

Location: Crasswell Street, Portsmouth

Role type: Volunteer

Ideal hours: Flexible, as agreed with Line Manager

Recruiting Manager: Community Engagement Coordinator

Inspire. Support. Make a Difference.

Join The Roberts Centre and become part of a team dedicated to transforming the lives of children and families across Portsmouth, Havant and Gosport. For over 36 years, we have supported families facing homelessness, relationship breakdowns and other challenges, helping them build safe and stable futures. If you want to gain experience while making a real impact, this is the role for you!

Your Role & Responsibilities:

• Support staff in creating, editing and scheduling social media content across platforms such as Facebook, Instagram and LinkedIn.
• Assist with monitoring engagement, responding to comments and signposting enquiries appropriately.
• Help increase online presence and promote brand awareness.
• Help promote fundraising campaigns, events, vacancies and key messages to increase reach and visibility.
• Work with staff to develop ideas for creative posts, including photos, videos and graphics.
• Ensure all online activity reflects the values, voice and professionalism of The Roberts Centre.
• Keep accurate records of social media activity and engagement metrics, where required.
• Uphold safeguarding, data protection and confidentiality standards in all online activities in line with organisation policies.
• Represent The Roberts Centre positively and respectfully when interacting in digital spaces.
• Participate in relevant training provided by The Roberts Centre, including safeguarding and health and safety.

Who We’re Looking For:

• Understanding of social media platforms and how they are used for engagement.
• Awareness of The Roberts Centre’s work and objectives (desirable).
• Good communication and interpersonal skills.
• Creative thinking and ability to contribute with new ideas.
• Ability to represent The Roberts Centre positively and professionally.
• Basic skills in photography, video or graphic design (desirable).
• Ability to work both independently and as part of a team.
• Personable, friendly, enthusiastic and approachable.
• Respectful of confidential and sensitive information.
• Committed to safeguarding and promoting children’s wellbeing.
• Willingness to learn and attend training as needed.

Why Join Us?

Make a Positive Difference - Help shape young minds and support families in need.

Work Together - Be part of a collaborative and caring team that values connection and support.

Think Creatively - Bring fresh ideas to life, ensuring children receive the best early years education.

Grow & Develop - Access ongoing training and professional development opportunities.

Feel Valued & Respected - We celebrate diversity, champion inclusivity, and challenge the status quo.

Trust and Transparency - We act with honesty and openness, building confidence through clear communication and integrity.

Join Us & Be Part of Something Bigger!

This is more than just a volunteer role – it’s an opportunity to empower children, support families, and be a force for positive change. If you’re ready to make an impact, we’d love to hear from you!

Apply now to join The Roberts Centre—where every action counts, and every day offers the chance to change lives.

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This role involves regulated activity. To be considered, candidates must meet all eligibility, application, and qualification requirements as stipulated by the regulatory authority.

Additionally, applicants are required to complete an enhanced Disclosure and Barring Service (DBS) check in accordance with Safer Recruitment practices.

The Roberts Centre is committed to equal opportunities and welcomes applications from all sections of the community.