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Sites Manager – Bus Operations - Fixed term Location: Ashington Bus Depot with travel across the North East We are seeking an experienced and dynamic Sites Manager to lead operations at our Ashington Bus Depot. This is a senior operational role within the bus industry, responsible for the day-to-day delivery of bus services, ensuring safe, reliable, and customer-focused operations. As Sites Manager, you will provide strong leadership across the depot, ensuring service delivery targets are met, customer satisfaction is maintained, and continuous improvement is embedded in everything we do. You will work closely with internal teams and external stakeholders, including local authorities and regulatory bodies, to deliver high-quality bus services for the community. Key Responsibilities Health & SafetyEnsure full compliance with Health and Safety legislation, company policies, and best practice. You will be accountable for the safe operation of the depot and bus services, in line with the company’s HS&E Management System and statutory obligations. Customer FocusChampion excellent customer service across all operations. Build and maintain strong relationships with local authorities and key stakeholders, ensuring customer feedback and complaints are managed promptly and effectively. People ManagementLead, motivate, and develop a large operational workforce. Promote a culture of inclusion, equality, and diversity, ensuring teams are engaged, supported, and equipped to deliver high performance. Quality & PerformanceOversee service delivery and operational compliance, driving improvements in reliability, performance, and profitability. Work collaboratively with commercial teams to review feedback and enhance service quality. Financial OversightContribute to the depot’s annual business plan, budget, and forecasts. Moni