About

• About HIVED 📦
• At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.
• Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

• A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

• Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.
• Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.
• Role Overview 📝
• The Night Shift Manager is a frontline execution role, responsible for executing night-sortation, as well as evening preparation for night operations.
• The role focuses on supervising handlers, allocating work, exception handling, area readiness, asset preparation, and data accuracy, preventing operational debt from rolling into the following day.
• Role is accountable for accurate execution, monitoring, and early escalation.

• Responsibilities
• Lead evening, pre-night depot activities - Ensure area readiness: yard, locations, belts, devices, scanners. Prepare magnums, pallets, cages, and equipment for Night Shift.

Support Night Ops Manager to run inbound, scanning, sorting, and routing-prep activities with speed and accuracy

• Coordinate handlers in the right activities monitoring productivity and coaching quality.
• Train new handlers in the required tasks and ensures they have right working equipment.
• Manage process exceptions: damages, perishables, missorts, left-behinds.
• Handle late returns and required scans into the correct locations.
• Support unloading of HGV / linehaul arrivals.
• Maintain asset and equipment order and availability.
• Flag risks, gaps, or unresolved issues before Night Shift start.
• Operate in line with depot safety standards. Report unsafe conditions, defects, or near misses immediately.
• Support continuous improvement initiatives & highlight potential process improvements.
• Maintain safety, standards, and productivity discipline.

• Requirements
• 2-4 years’ experience operating in fast-paced depot, warehouse, or other operational roles.
• Strong attention to detail and execution discipline.
• Some shift leadership & people management experience.
• Comfortable working PM / evening shifts.
• High urgency, strong communication, strong escalation habits.
• Comfortable solving real-time operational pressure during peak windows.
• Able to communicate effectively & build relationships & work cross-functionally.
• Safety-first mindset.

• How we reward our team 🎁
• Dynamic working environment with a diverse and driven team
• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
• 25 days of holiday allowance plus public holidays
• if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays
• similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays
• 1 Birthday Day Off + 2 Tenure-Based Additional Days Off
• Subsidised Private Medical Insurance including dental, vision & mental health therapy
• Bi-annual performance reviews and tailored development plans
• Annual compensation review
• Team lunch provided once a week
• Quarterly team socials and annual sports day (HIVED Olympics)
• Enhanced maternity/paternity/adoption policy as day 1 right
• Community volunteer days
• Cycle to work scheme
• Dog friendly office and depots
• MacBook Air or Windows Laptop (depending on your preference)

• 🔍 Want to learn more?
• 🎥 Meet the team in 60 seconds: Behind the scenes with HIVED
• HIVED is B Corporation certified
• We are named as UK StartUp of the Year 2024
• Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network
• Check the Impact Report 2024
• Keep up with HIVED ✨ here ✨