About

ServiceNow Platform Lead25 days’ holiday | Private medical | Pension | Bonus | Flexible working | 12 Month FTCJoin a collaborative professional services firm as ServiceNow Platform Lead, owning the platform lifecycle across ITSM and enterprise workflows. Based in Liverpool (Albert Dock – James Street Station) with hybrid working (2 days onsite), you’ll lead upgrades, custom development and integrations while partnering closely with the business.Key responsibilitiesLead ServiceNow upgrades, incidents & enhancementsDevelop custom apps, workflows & integrationsAct as platform SME, supporting adoption & trainingWhat’s on offerCompetitive salary + benefitsModern ServiceNow environmentHigh-impact role with real ownershipAlternative job titlesServiceNow Lead EngineerServiceNow Platform ManagerServiceNow Technical LeadSenior ServiceNow Engineer