About

• Client Services Manager
• Salary circa £32,000 increasing to £34,800 with length of service plus on call shift payment
• Permanent, full time 37.5 hpw
• Whitehaven, Cumbria
• We can’t offer a CoS for this role
• Home, a place where you belong
• Do you want to be at the forefront of changing the way that mental health support is delivered across Copeland? Then this may be the role for you.
• Hope Haven is a new and innovative partnership across a number of partners including Home Group; Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust; Everyturn; ICAN; The Well; Cumbria Health and others.
• As part of Home Group’s offer, we are delivering community outreach supporting people with their mental health in the community; proactive group’s and drop in’s within the community; core support within the new “Hope Haven Hub” which is due to open shortly; as well as providing 4 short stay accommodation beds for people who require that little bit of extra support.
• Check out Hope Haven on Facebook - https://www.facebook.com/hopehavencumbria/
• What you’ll do
• Lead and support a brilliant team of support workers and coordinators so they can deliver person-centred care
• Join daily “Team of the Day” meetings to share ideas and work together with partners for wraparound support
• Keep a close eye on the detail, coaching the team to make sure every intervention makes a real difference
• Work alongside partners inside and outside of Hope Haven to put the right support in place
• Take part in Clinical Meetings to help shape and improve how the service runs
• Be part of the management team running everything from community outreach and the Hope Haven Hub to short-stay accommodation, proactive groups and drop-in
• Why join us
• This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
• You have
• A keen eye for detail and a passion for supporting people and delivering amazing results.
• Experience, passion and enthusiasm to set up a new and innovative service.
• Experience of leading a team, and have the knack for empowering and developing others
• The ability to be able to work in partnership with other agencies, building and fostering excellent working relationships.
• It’d be great if you’ve worked in a similar environment.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• Stronger together
• We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
• The practical bits
• Hope Haven is a 24/7 – 7 days a week service, you will predominantly work 9am – 5:30pm at times, you may need to change your working hours to fit in with the needs of the service and to support your team.
• Occasional weekend working is required.
• You’ll spend the majority of your time in the service and working from the Hub which is due to open shortly.
• What’s in it for you?
• 34 days leave, rising to 39 (this includes bank holidays and a "me day")
• Health cash plan saving you £1140 + per year, including dental costs, opticians, prescriptions and more
• 800+ discounts on shops, holidays, days out, tech and more
• Career path with developments and an excellent training package
• Matching pension contributions (up to 7%25 and life insurance of 3x basic salary)
• Find out more
• Click APPLY NOW to see our Client Services Manager job description, find out about us and for help to apply. Roles can close early, so don’t wait.
• For reasonable adjustments email recruitment@homegroup.org.uk