Service Management Implementation Technical Consultant

Service Management Implementation Technical Consultant

Service Management Implementation Technical Consultant

Jonathan Lee Recruitment

Reed

Cressage, Shropshire

10 hours ago

No application

About

Are you ready to take your career to the next level? This exciting opportunity as a Technical Consultant offers the chance to work on innovative projects, deliver impactful solutions, and collaborate with a dynamic team. If you're passionate about technology and thrive in a professional environment that values expertise and excellence, this role could be your perfect match. With a focus on delivering high-quality services and transforming businesses through cutting-edge solutions, this company offers a rewarding and inspiring work environment where your skills will truly make a difference. What You Will Do: - Deliver ITSM implementations using industry-leading tools such as Jira Service Management, HALO ITSM, and Freshdesk. - Support Agile transformations by leveraging Jira Software and Advanced Roadmaps. - Execute Server-to-Cloud and Server-to-Datacentre migrations for Atlassian products. - Develop and deliver engaging training sessions on IT products and Agile methodologies. - Collaborate with clients to understand their requirements and implement tailored solutions. - Monitor project progress and risks, ensuring seamless delivery and client satisfaction. What You Will Bring: - A minimum of two years' experience in a technical consultancy or end-user administration role with Atlassian products. - Comprehensive knowledge of the Atlassian product suite, including Jira Software, Confluence, and Jira Service Management. - Understanding of Agile project principles and/or ITSM methodologies. - Experience in delivering end-user training and liaising with clients to manage expectations. - Familiarity with technologies such as Python, SQL, AWS, REST, JSON, and JavaScript is advantageous. By joining this company, you will contribute to its mission of empowering organisations with innovative technology solutions. The company is dedicated t