Service and Stock Controller

Service and Stock Controller

Service and Stock Controller

Terberg Dts (uk) Ltd

Reed

Quedgeley, Gloucestershire

3 hours ago

No application

About

Job Title - Service and Stock Controller Department - Fire Division Reports to - Service Manager, Gloucester Operations BenefitsCompetitive salaryCompany pensionLife insurance (3x salary)24/7 GP serviceHealth assessmentsHealth cash plan (dental, optical, etc.)24/7 wellbeing helplineShopping discountsCycle to work schemeOverall purpose of the jobTo supervise maintenance and repair activities for Civilian and Military contracts.To provide effective customer service and build relationships with both internal and external customers.To action customer repair’s, maintenance and breakdown requests in a timely and cost effective manor.To monitor and organise all service and pre planned work.To work within a service team and to liaise effectively with all other departments.To prioritise work effectively ensuring all documentation is accurate.To ensure all information is correctly entered into in-house software systems accurately with sufficient and suitable information.To managed goods in and out of Gloucester stores.ResponsibilitiesTo take customer calls and log repair notifications.To lease with service manager to allocate the appropriate Field Service Engineer to meet customer requirements.Maintaining established and new contract plans. Ensuring that all scheduled maintenance contracts are managed in a timely and cost efficient manner.Liaise with Service Manager regarding any issues that may arise.Keep customers updated on the reported job progress.Deal with day to day queries from both internal and external customers.Ensure all jobs are entered onto the appropriate in-house computer system.To