About

Company Overview

Simply Serviced is dedicated to providing exceptional automotive service and repair solutions, ensuring customer satisfaction through efficient operations and skilled support staff. Our commitment to quality service drives our mission to enhance the customer experience in the automotive industry.

Summary

We are seeking a Service Advisor to join our team at Simply Serviced. In this role, you will be the first point of contact for our customers, providing them with outstanding service and support. Your contributions will be vital in maintaining our reputation for excellence in customer care.

Responsibilities

• Greet customers warmly and assist them with their service needs.
• Manage customer inquiries via phone and email with professionalism and courtesy.
• Schedule appointments and coordinate service requests efficiently.
• Maintain accurate records of customer interactions and transactions.
• Provide administrative support to the service team as needed.
• Utilize and Google Suite for data entry and management tasks.
• Ensure a clean and organized office environment.

Requirements

• Proven experience in a customer service or administrative role, preferably in the automotive industry.
• Strong organisational skills with attention to detail.
• Excellent phone etiquette and communication skills.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we invite you to apply today at Simply Serviced!

Job Type: Full-time

Pay: £20,000.00-£30,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Private medical insurance

Schedule:

• Monday to Friday

Language:

• English (required)

Work Location: In person