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Department: Technology ______________ Company: Canary Wharf Limited ______________ Reporting to: Director - Technology Operations ______________ JOB SUMMARY The Senior Workday Analyst is responsible for leading the configuration, optimisation, and ongoing support of our Workday tenant across all modules, including HCM, Recruiting, Absence, Learning, Talent, Benefits, Payroll, and Peakon. Acting as a subject matter expert, the role ensures system integrity, delivers enhancements, and provides strategic guidance to maximise the value of Workday for the business. This role supports both day-to-day operational needs and long-term improvements, driving automation, user experience, and data quality across the platform. The role is required to work a minimum of 4 days in the office with the option to work 1 day from home per week. Salary circa £70,000 per annum. MAIN RESPONSIBILITIES Act as the Workday functional lead, managing configuration, reporting, integrations, and security across all modules. Provide expert support for business processes, annual HR cycles (performance reviews, succession planning, compensation events, benefits enrolment), and Workday releases. Collaborate with HR, Finance, IT, and business stakeholders to gather requirements, design solutions, and deliver improvements. Troubleshoot issues, analyse root causes, and provide resolutions. Build and optimise Workday reports, dashboards, and calculated fields to support business decision-making. Manage integrations with third-party systems, monitoring data flows and addressing errors. Drive continuous improvement by identifying opportunities to streamline processes, enhance automation, and improve the employee experience. Partner with AMS consultants when required, ensuring best practice solutions are implemented. Mentor junior team members and support knowledge sharing across the HR and Payroll teams. PERSON SPECIFICATION Strong hands-on Workday experience across multiple modules, ideally including HCM, Absence, Recruiting, Learning, Talent, Benefits, Payroll, and Peakon. Proven track record in configuring Workday business processes, reports, dashboards, and security. Experience supporting annual HR business events. Strong reporting and analytical skills, with the ability to translate business needs into data-driven insights. Knowledge of Workday integrations and troubleshooting issues with third-party systems. Ability to manage stakeholders at all levels, with clear communication and problem-solving skills. Experience leading enhancements and driving user experience improvements. Proactive mindset, with a focus on process efficiency and system optimisation. Detail-oriented with a focus on accuracy and data integrity. Strong organisational skills, able to balance multiple priorities. Collaborative, with a willingness to mentor others and share knowledge. Curious and innovative, seeking out new ways to leverage Workday functionality. Resilient, able to adapt to change and manage competing demands. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs. If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point. Please let us know about yourself so we can stay in contact for future job openings! Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. CWG is the largest sustainable developer in the UK and also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009. CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf’s retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes’ walk. The Company’s current £2bn construction activity and pipeline includes more than 500k sq ft NIA of commercial properties and over 2,300 new homes for sale and rent.