About

• At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact.
• At NAVEX, our goal is to delight our customers by providing high quality, highly valued risk and compliance management products and services within our fully integrated platform. We create better workplaces by combining innovative people and industry-leading technology that allows companies to build and promote ethical cultures.
• As a Senior Services Sales Enablement Specialist, you will play a critical role in accelerating NAVEX’s Professional Services revenue by enabling our sales organisation to confidently position, scope, and sell services across our solutions portfolio. You will partner closely with Account Executives, Solution Engineers, Delivery leadership, and customers to understand business needs, recommend the right services, and draft accurate Statements of Work (SOWs).
• This role is ideal for a consultative, customer-facing professional who thrives at the intersection of sales, services, and product knowledge—someone who can translate customer objectives into clearly scoped, value-driving service engagements.
• At NAVEX, you will work in a hybrid role and thrive alongside an engaged and collaborative team invested in supporting your success!

What you’ll get

• Meaningful Purpose. Your work helps organisations operate with integrity and protect their people—at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognise measurable outcomes and real impact.

What you’ll do

• Develop a strong working knowledge of NAVEX’s suite of products and services
• Serve as a primary point of contact for sales teams seeking guidance on Professional Services (PS) and Implementation Services offerings, processes, pricing, and delivery models
• Evaluate existing customer change requests for feasibility and offer best practise recommendations (where applicable)
• Participate in customer discovery calls with Account Executives to identify needs, clarify scope, and articulate the value of Professional Services
• Recommend appropriate services packages, custom engagements, or training offerings to support customer outcomes, increase PS attach rates and positively influence customer sentiment
• Collaborate with other NAVEX teams to create, update and generate opportunities and process Change Requests for existing customers
• Create sales collateral, playbooks, FAQs, and workflow guides that simplify how Account Executives sell services
• Provide support to Customer Support Technicians, Solutions Engineers and other services or sales personnel as needed

What you’ll bring

• 3+ years in Professional Services, Sales Engineering, Sales Enablement, Customer Success, or similar consultative SaaS role
• Strong understanding of SaaS implementation methodologies, Professional Services models, and value-based selling
• Ability to learn and assimilate new information quickly
• Experience drafting Statements of Work or technical scoping documents strongly preferred
• Proven ability to participate in customer-facing conversations, uncover business needs, and translate requirements into actionable scopes
• Excellent planning and organisational skills with the ability to define and deliver on priorities
• High level attention to detail, excellent follow through and reliability
• Ability to drive results through your job competencies of effective communication, decision making and product and industry knowledge (service) while leveraging NAVEX’s core values

Our side of the deal

• We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
• The starting pay for this role is 45,000+ GBP per annum. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.