About

• Senior Services Manager
• Salary £28,174 to £30,804 per annum plus cash Health Plan and on-call shift payment of £14.30 per session
• Permanent, Full Time (37.5 hpw)
• West Yorkshire – Ravensthorpe, Mirfield and Batley
• We can’t offer a CoS for this role
• Home, a place where you belong
• Lead with purpose across Queen Street (7 beds), Calder House (6 beds) and Batley, where you’ll inspire teams, support residents to thrive, and be welcomed by colleagues who make you feel at home (with brilliant cooking often on the table).
• What you’ll do
• Lead, coach, and inspire your team to deliver person-centred services, measured through KPIs, surveys, and performance outcomes.
• Act as Safeguarding Lead, ensuring customer safety, wellbeing, and compliance with safeguarding standards.
• Oversee health and safety checks, risk assessments, and accurate service records.
• Manage contracts, budgets, and KPIs while building strong relationships with stakeholders and commissioners.
• Balance operational delivery with flexibility, managing your diary, adapting hours to customer needs, and providing paid on-call cover.
• Use technology confidently for planning, training, record-keeping, and team collaboration.
• Why join us
• This is more than a job; it’s your chance to make a real difference and grow as a leader in a workplace that truly care. Be part of one of the Uk’s top 10 Great Places to Work!
• You have
• Strong people skills to motivate, support growth, and challenge behaviours that don’t align with organisational values.
• A deep understanding of customer circumstances and a passion for advocacy.
• Experience of managing supported or care environments; experience in housing management is desirable
• Experience in people management, including managing multiple services and/or managers.
• Stronger together
• We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
• The practical bits
• A vehicle insured for business use (mileage reimbursed).
• You’ll need an Enhanced DBS check done and we pay for that.
• What’s in it for you?
• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Find out more
• Click APPLY NOW to see our Senior Client Services Manager job description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait.
• For reasonable adjustments email recruitment@homegroup.org.uk.