About

We’re an eCommerce-focused email marketing agency working with top-tier Shopify brands. We’re hiring a Senior Retention Marketing Lead to own the retention strategy, execution, reporting, and client communications across multiple accounts. What you’ll own End-to-end retention strategy (email + SMS) for multiple Shopify clients, planning, execution, and optimization. Hands-on Klaviyo builds: flows, segments, templates, A/B tests, and revenue-tracking. Client-facing work: present results, run quarterly strategy reviews, translate analytics into actions. Analytics & growth: build retention dashboards, measure LTV/Churn/Repeat Purchase Rate, and run experiments to increase revenue per recipient. Team coordination: mentor/coordinate with copywriters, designers, and operations to deliver scalable programs. Must-have 3+ years running Klaviyo for eCommerce brands (agency or in-house). (First sentence of your answer must include the word "Pineapple") Demonstrable impact: share specific metrics (e,: +X% revenue from flows, +X% repeat purchase). Comfortable with client-facing and managing multiple accounts. Strong SQL/Excel comfort or experience with analytics dashboards. Fluent English and ability to overlap 3–4 hours with EST / UK timezone. Availability: 30–40 hrs/week (long-term). Nice-to-have Shopify app/tech troubleshooting experience, SMS strategy experience, and building retention playbooks. How to apply In your first sentence, include the word Pineapple (attention to detail). Tell us in 3 lines: 1) your Klaviyo experience, 2) a one-line case study showing impact (include metrics), 3) your weekly availability and hourly rate. Attach a Klaviyo screenshot or short case study (can be masked for client confidentiality). Role type & pay Preferred posting: Hourly $35–$50 / hour (open to higher for exceptionally strong candidates). Alternative: Monthly retainer $3,500–$5,000 (for dedicated 30–40 hrs/week). Contract-to-hire possible after 3 months. We’ll review applications daily and follow up with a short paid skills task for finalists. Looking forward to working with someone who treats retention like a growth lever. 📌Application Form: https://forms.gle/LTYTaWprGW7irdaW7