Team: Centre

Location:

Work pattern: 35 hours per week, 8 hours per day: Week 1 – off Wed/Thurs, week 2 – off Tues, Sat, Sun plus ½ day Mon, week 3 – Off Wed/Thurs, week 4 – Off Mon, Sat, Sun

Salary: Up to £24,656.71 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Rehoming and Welfare Assistant:


Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
Present a professional and friendly image to customers and visitors
As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
Support the Centre and Deputy Manager in the day to day running of the Centre and supervision of employees
Provide support and supervision to volunteers to coach and guide them on cat care duties
Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care


About the centre team:


Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
Our team is made up of a Centre Manager, Deputy Centre Manager, Senior Rehoming and Welfare Assistant, Receptionist and Rehoming and Welfare Assistants


What we’re looking for in our Senior Rehoming and Welfare Assistant:


A full, manual driving license is essential as some driving of centre vans is required
An excellent communicator with strong empathy and communication skills
Excellent customer service skills and experience of dealing with members of the public
Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
Resilient with the ability to cope with potentially distressing and emotional situations
A positive attitude and good at working as part of a team
Team leader or supervisory experience
An understanding of health and safety and comfortable with manual handling tasks


What we can offer you:


range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about here


Interested? Here’s how to apply:

Application closing date: 12 October 2025

Interview date: 20 October 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:


anonymised application form
in-person interview at the centre


Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.