About

Senior Optimization Process Specialist We are recruiting for a Senior Optimization Process Specialist with London Markets experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid- 2 days a week onsite in London Key Responsibilities: Lead on the definition and delivery of optimization initiatives from evolution/efficiency identification through to implementation.Manage a team of Process Optimization Consultants to deliver on RWRD initiatives, provide training and establish working relationships with the businessWork with the UK & MENA Process Optimization Lead to ensure the business impact and dependencies are identified, reported on and managed at all times.Working with the Head of Operations Excellence and multi-location key business stakeholders, to build an optimization environment which supports an ongoing programme of enhancement and efficiency.Identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking.Work with the UK & MENA Process Optimization Lead to secure appropriate business sponsorship for the initiatives and track through associated benefits.Elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis.Work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements. Skills A proven track record of defining and delivering complex optimization initiativesExtensive London Market/ General Insurance business analysis experience and knowledge of CI/ Lean met