About

• About the role
• Private Secretary Group is a specialist practice management and medical secretarial services company, providing outsourced administrative support to private medical consultants and clinics across the UK.
• We are seeking an experienced Senior Medical Secretary to join our growing team at our Bristol office. This is an office-based role, supporting a defined group of private consultants as part of a wider practice management team.
• Rather than working directly for a single hospital or clinic, you will be employed by Private Secretary Group and will provide structured, day-to-day secretarial and administrative support to consultants whose practices we manage. You will take ownership of workloads, manage clinics end-to-end, handle patient and clinician communications, prepare and issue clinic letters, raise invoices, and ensure records are accurately maintained within the practice management system.
• This role suits an organised, confident, and experienced medical secretary who enjoys autonomy, variety, and working within a fast-paced private healthcare support environment, while being based full-time in an office setting with a supportive team around them.

Essential

• Proven experience as a Medical Secretary, ideally within private practice or outsourced support services
• Strong understanding of clinic workflows, patient pathways, and consultant support requirements
• Excellent written and verbal communication skills
• High level of organisation and attention to detail
• Ability to manage multiple consultants and competing priorities simultaneously
• Confidence communicating with consultants, patients, hospitals, and external providers
• Strong IT skills, including practice management systems, email, and document handling

Desirable

• Experience working within a practice management company or outsourced medical support service
• Experience with private billing, invoicing, and payment processes
• Familiarity with Carebit or similar practice management systems
• Previous experience in a senior or desk-lead medical secretarial role
• Competitive hourly rate of £15 per hour
• Employer pension contributions and statutory benefits
• Office-based role within an established and growing practice management company
• Exposure to a variety of consultants and specialities, offering a varied and engaging workload
• Clear desk ownership with autonomy and responsibility
• Supportive team environment with structured systems and processes