About

• Develop and embed a unified operational framework that elevates how delivery operations, vendor management, technical solutions, and digital supply chain functions collaborate - serving as the senior conduit across internal departments (Production, Sales, IT, and Research) and external technology partners to drive operational excellence and seamless content execution for new and catalog titles. Define operational KPIs and deliver against key pillars of delivery performance, automation, cost efficiency, partner satisfaction, and digital transformation. Own the end-to-end content supply chain, from ingestion to partner delivery, ensuring technical excellence, compliance, and scalability. Architect and implement new workflows and cloud-based tools to support omnichannel content delivery across SVOD, AVOD, FAST, and linear broadcast partners. Partner with Finance and Leadership teams to establish technical operations KPIs tied to revenue realization, delivery speeds, and cost per asset delivered. Build and scale a best-in-class operations, delivery, and partnerships function combining technical expertise with creative problem-solving. Create a high-performance culture driven by accountability, continuous learning, and operational excellence. Foster strong technical relationships across global distributors, broadcasters, and streaming platforms to guarantee seamless partner experiences. 10+ years' experience in technical operations, digital supply chain, or technical delivery. Proven track record in global media distribution companies and content distribution, and partnerships roles. Expertise in SVOD, AVOD, FAST, and linear broadcast delivery workflows, including system integration and multi-language versioning. Strong commercial acumen in contract negotiation, cost management, and vendor performance optimization. Bachelor's or Master's degree in media technology, operations management, or related technical discipline. Knowing is Half the Battle Break the Mold Take Charge Be Legendary Friendship is Magic Matrix of Leadership Establish standardized global data and reporting ecosystems, ensuring transparency in cost performance, SLA compliance, and partner delivery metrics. Own the operational budget for content delivery, digital workflows, and technical infrastructure, ensuring cost optimization across vendors and service lines. Negotiate and manage all vendor contracts, optimizing annual spend and implementing cost-saving initiatives that drive measurable ROI. Collaborate with the Commercial Sales team (Content Sales & Digital Sales) to validate deal structures, delivery costs, and technical requirements in support of revenue growth. Establish global technical delivery standards and ensure all content meets QC, metadata, and compliance criteria of each partner network and platform. Maintain robust operational governance frameworks around data security, rights management, localization policy, and accessibility requirements. Oversee all documentation of workflows, specifications, and technical architecture critical to partner integrations and regulatory compliance. Act as the connective hub across Production, Sales, Research, IT, Finance, and Legal teams to align technical delivery with creative and commercial goals. Represent the operations function in executive discussions, presenting performance insights, risk mitigation strategies, and innovation roadmaps to senior leadership.