About

Do you enjoy the challenge of working in a busy environment, supporting colleagues to deliver outstanding customer service and the best outcomes for clients? Do you thrive in making a difference in your role and continually seek to improve processes?Are you looking for a role that offers you a structured career path and ongoing development?Then this is the role for you We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed What the day will look likeYou will be responsible for managing key technical activities across the broking / placement process. A usual day as a Senior Client Service Delivery Specialist will involve:Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements.Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests Increasing the level of processing knowledge and driving continuous improvement in all areas of processing.Building strong relationships with CSD colleagues, brokers and other internal stakeholders.Provide SME technical placement advice to the Brokers as required.Complex post placement query handlingLiaising with underwriters and Aon network offices.Sharing best practice Presenting ideas on process improvements. Monitoring the ri