About

Senior Claims Handler - Leeds (Permanent, Full-Time)4 days in the office | Professional Indemnity and Cyber Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward-thinking insurer known for delivering a high-quality, people-first claims service. You'll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer-focused solutions. The Role As a Senior Claims Handler, you will: Manage your own caseload of diverse claims, with a focus on Professional Indemnityand Cyber Work proactively to drive claims to a timely and fair settlement. Apply strong knowledge of policy wordings across multiple classes of business. Build and maintain strong relationships with key brokers. Contribute to team projects and continuous improvement initiatives. What you will bring Background in handling Cyber, PI or Construction claims, OR legal qualifications/experience transitioning into insurance claims. Ideally working towards (or keen to study for) CII qualifications. Strong communication skills-both written and verbal. Confident using Microsoft Office and willing to learn in-house systems. A proactive, organised and relationship-driven approach. The Culture You'll be joining a team that: Puts people first and values relationship-building. Works collaboratively and supports each other to succeed. Is committed to continuous improvement. Values professionalism but keeps egos at the door. <