About

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewCaytons Claims is a market-leading Third-Party Administrator (TPA) claims function, renowned for delivering exceptional service and expertise in claims management. We specialise in Professional Indemnity claims and other complex insurance lines, working closely with insurer clients to ensure claims are resolved efficiently, economically, and in line with policy coverage and claims philosophies. We are seeking a highly skilled and motivated Senior Claims Assessor to join our dynamic team. This is an exciting opportunity to play a pivotal role in managing Professional Indemnity(PI) and Directors & Officers(D&O) claims while contributing to the continued success and reputation of Caytons Claims. This is a fully remote role and can be based anywhere in the UK. You may be required at times to be seconded to a client so flexibibilty with this will be required. How you'll make